Member access
Sign in to Reliant Pro.
Use the email address your organization approved. We will send a one-time code—no password required.
For privacy, the response is the same whether or not an email is enrolled.
Check your email
Enter the 6-digit code.
The code expires after 10 minutes and locks after five unsuccessful attempts.
Firm workspace
Reliant Pro
Start a new assignment
Your reference remains attached to the order, invoice, and status events.
Saved instructions
Create firm-approved defaults once, then apply them to single or bulk assignments. Existing orders retain the exact template version originally selected.
Active templates
Retire a template to remove it from future intake. Prior assignments remain unchanged.
Create several assignments from CSV
Use one row per recipient or assignment, up to 25 rows. Reliant validates the complete file before creating any packages.
Required column: client_order_reference. Optional columns: matter_number, office_id, and instruction_template_id. Blank office or template cells use the defaults above. CSV contents remain in memory only and are not saved in browser storage.
Batch created
Open each successful row to add and submit that assignment’s document package.
Account statement
A tenant-isolated view of approved credit, unbilled work, outstanding invoices, and receivables aging.
Receivables aging
Balances are derived from the ReliantOS credit ledger as of the displayed statement time.
- Current
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- 1–30 days
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- 31–60 days
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- 61–90 days
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- 91+ days
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Open invoices
Statement rows contain billing references only—never service addresses, documents, attempt evidence, or server information.
Preparing account statement…
Your last 90 days
A bounded operational view generated from your organization’s Reliant assignments. No case names, addresses, documents, or server details are included.
By jurisdiction
Success rates appear after an assignment reaches a served or attempts-complete outcome.
Preparing performance snapshot…
Assemble the document package
· Tracking code
Add PDFs or document photos
Up to 5 files, 25 MB each. JPG and PNG photos are converted into a separate black-and-white scan PDF.
Submission begins document review only. It does not guarantee acceptance, coverage, timing, or successful service. See the Customer Documents section of the Terms.
Package received
Reliant is checking the assignment.
Keep tracking code . Pricing, coverage, and any missing information will be confirmed before service begins.